Tools Support & Contacts

If you need support with any of our tools or if you want to contact us for any business enquiries, this is the right place!

We're here to help!

Please help us support you in the fastest and healthiest way possible! Here are some guidelines on what to expect from us <3

We reply from Monday to Friday

We do our best to reply as soon as possible, within a few business days. That said, we need to rest on the weekends! Please allow us some time, especially if you're writing us near the end of the week.

We reply from Monday to Friday

Verify your purchase

Unless you have a pre-purchase question, please prepare for verification (Unity Invoice, Order Number, or similar), so that we can focus our time on you!

Verify your purchase

Unless you have a pre-purchase question, please prepare for verification (Unity Invoice, Order Number, or similar), so that we can focus our time on you!

Verify your purchase

Unless you have a pre-purchase question, please prepare for verification (Unity Invoice, Order Number, or similar), so that we can focus our time on you!

Prepare all info from the first message

We want to help you as fast as possible! Please be sure to include any info you can, straight from the first message. Videos, screenshots, .unitypackages that reproduce the issue (highly recommended for bug fixes), Unity and Asset versions etc.!

Prepare all info from the first message

Post on the forum

Please make a post in the forums, so that we can keep everything clean, organized, and keep track of your request without the risk of missing it inside the longer chats!

Post on the forum

Please make a post in the forums, so that we can keep everything clean, organized, and keep track of your request without the risk of missing it inside the longer chats!

Post on the forum

Please make a post in the forums, so that we can keep everything clean, organized, and keep track of your request without the risk of missing it inside the longer chats!

Questions?

Come find us and the community, find common questions, share your projects and more!

Bugs / Issues?

Look out if it's already in the works or fixed, otherwise just make a post in the forums!

Join our Discord

Need specific, personalized support or features?

If you are a bigger team and need something more specific, from a private support channel, targeted onboarding or custom support for any of our tools, you can contact us and/or book a call with us directly! (Or if you don't have Discord, but please respect the above guidelines!)